HospitalityEducators.com: Recommended Reading 22 Ways to Become a ...

The first thing one notices about this 100 page book is an insert in the front cover, titled “ Engage Me ™ , The Voice of your customer” The insert has six stanzas that all address the need for people in the service delivery field to appreciate and ... Prior to forming his own company http://www.bwenterprise.net/ , Bryan worked with the world-renowned Ritz-Carlton Hotel Company, LLC for almost 10 years. He served as Global Corporate Director of Training & Organizational ...